by Phil Britt - August 11, 2009 - insideARM.com staff
Improper process serving was a big topic at the FTC's roundtable on legal collections last week. Industry experts and the FTC spoke to insideARM about what came out of the discussion.
A lengthy discussion about process servers was one of the more interesting and unexpected items to come out of last week’s Federal Trade Commission roundtable (“FTC Collection Litigation Roundtable Sees Lively Debate on Legal Issues,” Aug. 7).
The roundtable, held at Northwestern University in Chicago, followed up on the FTC’s February 2009 report Collecting Consumer Debts: The Challenges of Change – A Workshop Report, which recommended that the debt collection regulatory system in the U.S. should be reformed and modernized (“FTC Proposes Significant Changes to FDCPA in Workshop Report,” Feb. 27). The report also announced regional roundtables to further discuss issues surrounding litigation and arbitration practices in the accounts receivable management process, last week’s event in Chicago being the first. The next will be at the end of September at a still undetermined location in northern California.
Read the rest of the story:
FTC Discussion on Process Servers and Legal Collection Issues